Write a Letter to a Bus Manager to Describe the Long Bus Trip You Had the Last Trip and you few other passengers were unhappy about. In your letter
– When was the trip?
– Why do you feel unhappy?
– Suggestions to improve the bus service?
Dear Mr. Johnson,
I am writing to express my disappointment with the long bus trip I took on your bus company last week. The trip was from New York to Miami on April 20, and I am sorry to say that several of my fellow passengers and I were left dissatisfied with the service provided.
Firstly, the bus was running late, and we were not given any information or updates on the delay. This caused a great deal of frustration and inconvenience, particularly for those who had connecting flights to catch. Additionally, the air conditioning on the bus was not functioning properly, and the bus became increasingly hot and uncomfortable as the journey progressed.
Moreover, there were issues with the bus’s toilet, which was not functioning properly and had a foul odor. This made the long journey even more uncomfortable, and some passengers were unable to use the facilities during the entire trip.
I understand that unforeseen circumstances can occur during long bus trips, but I would like to suggest that your company takes measures to prevent such incidents in the future. This could include better communication with passengers regarding delays, regular maintenance of the bus to ensure that facilities are functioning properly, and ensuring that the bus drivers are properly trained to handle such situations.
I believe that improving the bus service in these ways will help to ensure that passengers have a more comfortable and enjoyable experience when traveling with your company. It will also help to maintain your company’s reputation and attract more customers.
Thank you for taking the time to consider my feedback. I hope that your company will take steps to address these issues and improve the overall quality of its service.
Sincerely,
Sarah Lee
Sample 2 Write a Letter to a Bus Manager to Describe the Long Bus Trip You Had the Last Trip
Dear Mr. Patel,
I am writing to express my disappointment with the long bus trip I took on your bus company last week. The trip was from Mumbai to Bangalore on May 1st, and I am sorry to say that several of my fellow passengers and I were left dissatisfied with the service provided.
Firstly, the bus was not very clean, and there were bits of food and trash on the floor. This was particularly concerning during the ongoing pandemic, as it is important to maintain cleanliness and hygiene. Additionally, the seats were uncomfortable, and some of them were broken, which made it difficult for passengers to sit comfortably.
Moreover, the air conditioning on the bus was not functioning properly, and the bus became increasingly hot and uncomfortable as the journey progressed. This made the long journey even more unbearable, and some passengers were sweating profusely.
I understand that unforeseen circumstances can occur during long bus trips, but I would like to suggest that your company takes measures to prevent such incidents in the future. This could include better maintenance of the buses, ensuring that the seats are comfortable and functioning properly, and regular cleaning of the buses to maintain hygiene.
I believe that improving the bus service in these ways will help to ensure that passengers have a more comfortable and enjoyable experience when traveling with your company. It will also help to maintain your company’s reputation and attract more customers.
Thank you for taking the time to consider my feedback. I hope that your company will take steps to address these issues and improve the overall quality of its service.
Sincerely,
Nikhil Gupta