You Travelled by Plane Last Week and Your Suitcase Was Lost

You Travelled by Plane Last Week and Your Suitcase Was Lost. You have still heard nothing from the airline company.

Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are going to do about it.

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Dear Sir/Madam,

I am writing to you regarding the lost luggage that I encountered during my recent flight with your airline. I travelled from London to New York on flight number XY1234 on the 20th of April, and unfortunately, my suitcase has been missing since then.

I reported the missing baggage at the airport immediately, and I was informed that the airline would contact me as soon as they find any information about my luggage. However, I have not received any updates from your side, and it has been more than a week since my arrival in New York.

My suitcase is a black hard-shell with the initials “AB” engraved on the top right corner. It measures approximately 28 inches in height and 20 inches in width. Inside the suitcase, I had packed several items, including clothes, shoes, toiletries, and some important documents. The total value of the items in my suitcase is estimated at around £500.

I am extremely disappointed with the service provided by your airline. Losing luggage is an inconvenience that can cause a lot of stress and disruption, especially for passengers who are travelling long distances. I would appreciate it if you could please update me on the status of my luggage as soon as possible.

I would also like to know what steps the airline is taking to locate my suitcase and how you plan to compensate for the inconvenience caused. I would like to request that the airline reimburse me for the full value of the lost items, as well as any additional expenses that I may incur due to this situation.

I hope that you will take swift action to resolve this matter and ensure that this type of situation does not happen to any other passengers in the future.

Thank you for your attention to this matter.

Sincerely,
John Smith

Sample 2 You Travelled by Plane Last Week and Your Suitcase Was Lost

Dear Sir/Madam,

I am writing to express my disappointment regarding the mishandling of my luggage during my recent flight with your airline. I travelled from Sydney to Los Angeles on the 25th of April, and unfortunately, my suitcase has not arrived at my destination.

At the airport, I reported the missing baggage to the airline staff, and I was informed that I would receive updates on the location of my luggage within 24 hours. However, it has been over a week since my arrival, and I have not heard anything from your airline.

My suitcase is a red Samsonite, measuring approximately 28 inches in height and 20 inches in width. It has a combination lock with the code 1234, and the initials “LM” are printed on the front. Inside the suitcase, I had packed my clothes, shoes, and some personal belongings. In particular, I had a laptop, camera, and some important documents that I require for work. The total value of the items in my suitcase is approximately $3000.

I understand that luggage may sometimes go missing, but the lack of communication from your airline has caused me a great deal of inconvenience and frustration. I would appreciate it if you could please update me on the status of my luggage and inform me of the measures being taken to locate it.

I would also like to know what compensation the airline plans to provide for the loss of my luggage and its contents. I would like to request that the airline reimburses me for the full value of the lost items, as well as any additional expenses that I may incur due to this situation.

I hope that your airline takes swift action to resolve this matter and provide me with the appropriate compensation for the loss of my luggage. Thank you for your attention to this matter.

Sincerely,
Lucas Martin