You ordered equipment online. However, when you received it, it was damaged. Send a letter to the manager of the company.
In your letter, you should tell:
Giving the details about the equipment
Explain the damage
Suggest what you want the manager to do.
Dear Manager.
I am writing this letter regarding the Sony TV. Last week on 27th February my father’s I would like to supervise him to give LED TV on his birthday, So, I am more familiar with Noon from last year, but I had a horrible experience from receiving Damaged LED TV. I was ordered this TV on the 14th of February on Valentine’s Day when I received this Sony LED TV in perfect packing.
After Service Man came and installed a TV showing the black line on the TV screen, it shows clearly that TV was damaged during delivery time. I want to request you to replace under warranty card and same time I am expecting company will give the same model LED TV courier to home address as before I placed the order. I am attaching here a one-year replacement warranty card copy and tax invoice for proof of payment.
Your quick response will highly be appreciated.
Yours Sincerely
Maulik Dave.
This is the End of You Ordered Equipment Online However When You Received It
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